A. GENERAL POLICIES A. GENERAL POLICIES
1. Payment should be arranged prior to any jobs
2. A minimum charge of $10 applies for all serviced printing jobs from file
3. Please ensure you own the copy right to print or copy any documents
4. Discount rates for high quantity jobs available, please check with our staff
5. Monthly credit will only be given to customers with approved credit checks
6. Students must present their valid student card to receive 10% student discount
7. Tax invoices will not be issued for any jobs under $20 except for monthly account customers
8. We only accept credit cards and eftpos for purchases over $20, there will be a 4% surcharge for Amex
B. FILE FORMAT POLICIES
C .COLOUR MATCHING POLICIES
D. ARTWORK PREPARATION POLICIES
E. JOBS FINISHING POLICIES
F. ORDERING POLICIES
G. DELIVERY POLICIES
H. ARTWORK DESIGN POLICIES

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A. GENERAL POLICIES B. FILE FORMAT POLICIES
9. No download fee applies for pdf, plt, tiff, jpg and MS office documents
10. A $5 conversion fee applies per drawing for any printing from an autocad file
11. File pre-press setup or graphic layout fee applies for any other file formats or editing required
B. FILE FORMAT POLICIES
C .COLOUR MATCHING POLICIES
D. ARTWORK PREPARATION POLICIES
E. JOBS FINISHING POLICIES
F. ORDERING POLICIES
G. DELIVERY POLICIES
H. ARTWORK DESIGN POLICIES

 

 

 

 

 

 

 

 

 

 

 

A. GENERAL POLICIES C. COLOUR MATCHING POLICIES
12. If corporate colour matching is required, please provide the PMS (pantone colour) when
submitting your job
13. Print colour may vary from different printing process and paper stocks, and from time to time
14. A $100 charge applies for colour matching and print proofing on request
Note: eplot is not liable to re-print jobs due to colour differences without going through the colour matching process
B. FILE FORMAT POLICIES
C .COLOUR MATCHING POLICIES
D. ARTWORK PREPARATION POLICIES
E. JOBS FINISHING POLICIES
F. ORDERING POLICIES
G. DELIVERY POLICIES
H. ARTWORK DESIGN POLICIES

 

 

 

 

 

 

 

 

 

 

 

 

 

A. GENERAL POLICIES D. ARTWORK PREPARATION POLICIES
15. Please ensure your artworks are print ready which should comply with the following:
• Outline all fonts
• A maximum of 300dpi for all image resolutions
• Flatten all vector transparency objects and rasterize all image transparency objects
• Provide a 3mm bleed and crop marks for any jobs that require guillotining
• All important text must be 5mm inside crop marks to prevent being crop off in guillotining
• A $30 pre-press setup fee applies for any non-print ready artworks
Note: eplot is not liable to re-print jobs due to improper artwork setup
B. FILE FORMAT POLICIES
C .COLOUR MATCHING POLICIES
D. ARTWORK PREPARATION POLICIES
E. JOBS FINISHING POLICIES
F. ORDERING POLICIES
G. DELIVERY POLICIES
H. ARTWORK DESIGN POLICIES

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A. GENERAL POLICIES E. JOBS FINISHING POLICIES
17. Whilst we take every care in our work, we do not take responsibility for damage that may occur with customers’ supplied materials. We strongly recommend that customers should make spare copies for all finishing jobs
B. FILE FORMAT POLICIES
C .COLOUR MATCHING POLICIES
D. ARTWORK PREPARATION POLICIES
E. JOBS FINISHING POLICIES
F. ORDERING POLICIES
G. DELIVERY POLICIES
H. ARTWORK DESIGN POLICIES

 

 

 

 

 

 

 

 

 

 

 

 

A. GENERAL POLICIES F. ORDERING POLICIES
18. A $20 processing fee applies if for any reason customers cancel the order before eplot start the job. Once the job has started printing, it cannot be cancelled
B. FILE FORMAT POLICIES
C .COLOUR MATCHING POLICIES
D. ARTWORK PREPARATION POLICIES
E. JOBS FINISHING POLICIES
F. ORDERING POLICIES
G. DELIVERY POLICIES
H. ARTWORK DESIGN POLICIES

 

 

 

 

 

 

 

 

 

 

 

A. GENERAL POLICIES G. DELIVERY POLICIES
19. We can organise courier service for job delivery but there is no guarantee in arrival time, eplot is not liable for any delay due to the courier. We strongly recommend that customers should arrange their own pickup for any urgent jobs
B. FILE FORMAT POLICIES
C .COLOUR MATCHING POLICIES
D. ARTWORK PREPARATION POLICIES
E. JOBS FINISHING POLICIES
F. ORDERING POLICIES
G. DELIVERY POLICIES
H. ARTWORK DESIGN POLICIES

 

 

 

 

 

 

 

 

A. GENERAL POLICIES H. ARTWORK DESIGN POLICIES
20. For any artwork design and layout, please note the terms below:
• All grammar and spelling are customer’s responsibility to check and proof, eplot is not liable to reprint for any mistake associated once the artwork has been approved
• Even though customers pay for the graphic design, photography and/or layout, copyright belongs to eplot. For any reproduction without eplot authorization, eplot reserves the right of legal action
• Customers can alternatively purchase the copyright from eplot at extra cost on top of the design
fee for release of artworks
B. FILE FORMAT POLICIES
C .COLOUR MATCHING POLICIES
D. ARTWORK PREPARATION POLICIES
E. JOBS FINISHING POLICIES
F. ORDERING POLICIES
G. DELIVERY POLICIES
H. ARTWORK DESIGN POLICIES